Policies

White Mountain Motel and Cottages Standard Rental Policies:

Thank you for staying at the White Mountain Motel and Cottages (the “Motel”). By booking with us you agree to all of the policies stated herein. The Management has the right to charge your credit card without notice for outstanding balances, loss, damage, or violations of these or any posted policies. Guests are responsible for any damage they cause to the Motel, its furnishings or property, or that of other guests. Missing items will be charged to your credit card.

Check-In / Out

Check-in: 3 p.m. or later (simply find an envelope on front office door with guest’s name on it for key)
Check-out: 10 a.m.
If you arrive early and your envelope is not on the office door, your room is not ready.

All rooms and cottages are NON-SMOKING (includes vaping). Guests may smoke outside, off the patios and stairs, and greater than 10 ft from any door or window. Violating this policy will result in a minimum $200 charge. While we love them, for the safety and comfort of our guests we do not accommodate pets. A $200 charge will be incurred for violating this policy.

Rates are based upon DOUBLE OCCUPANCY (i.e. 1 to 2 people). $10/night for each additional person. Children under 2 years of age are free. Guests (primary renter) must be at least 21 years of age. Please note that if a paying guest of the Motel invites non- paying guests to visit, a $10 per person per day fee may be charged. All Cottages and Doubles (motel rooms with two full size beds) are located on the ground floor level and have a maximum occupancy of 5. All Queens and Kings (with single queen or king bed) are located on the 2nd floor and have a maximum occupancy of 3. While children under 2 years of age are free, they do count towards occupancy. Management reserves the right to change a guest’s room assignment as long as it remains the same room type. Every room and cottage is equipped with its own microwave, refrigerator, coffee maker and hair dryer.

Cancellation Policy

Guests have until 3 p.m. on the day prior to their scheduled arrival date to cancel and receive a refund of their deposit. Any reservation that is not changed or cancelled by 3 p.m. on the day prior to the scheduled date of arrival will be due in full, and the balance will be charged automatically. Guests with multi-night reservations who delay their arrival must inform us of their plans even though they may not be entitled to a refund for nights not spent at the Motel. All reservations are considered “No Show” when guests do not check-in on the scheduled date of arrival. Rooms may be removed from reservations and resold if guests “No Show”. During busy times this may result in no rooms being available.

Grills, Pool, and Fire Pit

From Memorial Day through Columbus Day, we provide two gas grills (next to the pool) for our guest’s use. There are two picnic tables with umbrellas and chairs as well. We provide free propane and cooking utensils for the grills. Please turn off the gas and clean up when you are done. Keep children away from the hot grills!

The outdoor (heated) pool is open Memorial Day through Labor Day. Adults MUST accompany children, no lifeguard on duty!

From Memorial Day through Columbus Day our guests are welcome to use the fire pit located centrally in the back yard. A lighter is located in the utensil pouch on the pool fence between the two grills. Firewood is available (includes paper and kindling). Sit down to a crackling fire at night, listen to the soothing rush of water in the Pemigewasset River, watch the stars overhead and roast S’Mores. We sell S’Mores kits which includes two roasting sticks and is enough for four people. Purchase when making your reservation, or call/email us prior to 6 p.m. to obtain a kit. Keep children a safe distance from the fire!

Items for sale, rent, or loan

While visiting our website’s Reservations Page, please click on the appropriate tab to see a list of items that are available for sale, rent or loan. We have a selection of hiking maps for sale to enhance your visit to the White Mountains. We rent pack and plays and rollaway beds. Loaner irons and an ironing board are available in the ice room located on the ground floor next to the stairs. Please return after use.

Parking

There is ample space in the parking lot for all of our guests. Parking spots are available on a first-come, first-served basis.

Rubbish Disposal

Every room and cottage has a garbage can and a recycling bin. There are also two recycling bins in the ice room. During the summer months, there is a large trash bin and large recycling bin in the picnic area. Glass & plastic bottles, plastic containers, and metal drink cans are recyclable. Cardboard, food, paper, and all other garbage is not. Guests that do not separate recyclables from trash in their rooms or in the other bins provided will be charged a $50 recycling fee. Please help us recycle and keep the Motel clean!